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Split shipping is a Shopify and Bloom setting, and depending on how your Shipping / Inventory Management Software operates it may automatically split orders into two.

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By default Bloom puts all items on hold

When an order contains a pre-order item, Bloom holds the entire order so in-stock items don’t ship before the pre-order stock arrives. Release a hold from the order page in Shopify admin.
Pre-order line items placed on hold

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To enable split shipping

  1. In Shopify admin, open Apps → Bloom.
  2. Go to Pre-order → Settings.
  3. Under Orders, open Order splitting.
  4. Tick Split orders with pre-order and non-pre-order items.
  5. Click Save.
Splitting relies on Shopify’s pre-order purchase option. If you turn off Enable purchase option at checkout in Pre-order settings, Shopify can’t split - Bloom holds just the shipments containing pre-order items.
Enable Split Shipping

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Turn split shipping on or off in Shopify

  1. In Shopify admin, go to Settings → Shipping and delivery.
  2. In the Shipping section, click split shipping (or Manage if you don’t have fulfillable inventory settings enabled).
  3. In the modal, tick or untick Show split shipping in checkout.
  4. Click Save.
Shipping and delivery settings with Manage split shipping set to On
Split shipping in checkout modal with Show split shipping in checkout ticked
  • On - a mixed cart shows separate shipments at checkout. In-stock items ship now, pre-order items ship later. The customer picks a shipping method for each shipment.
  • Off - the whole order ships together once every item is ready.

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How Bloom explains it

Bloom communicates your delivery approach across every surface, so the customer knows what to expect:
  • Cart - the pre-order message on each cart line.
  • Checkout - the pre-order banner (Shopify Plus only).
  • Thank you page - a pre-order notice straight after the order.
  • Order status page - a per-line ship date and a pre-order notice. See the quick start to add the block.
Thank you page telling the customer their cart contains pre-order items
The order status page wording adapts to the order. A fully pre-order order tells the customer everything ships when stock arrives:
Order status page for a pre-order-only order, dispatching when all items are ready
A mixed order names the in-stock and pre-order split:
Order status page for a mixed order with pre-order and in-stock items
Match your cart and email copy to this setting. If you keep orders together, don’t tell shoppers their in-stock items ship first - and vice versa.