Support and contact - Good Native Help

Email support@goodnative.co or use the chat bubble on this site. Both reach the same support team.

What to include

Your myshopify.com domain.
The app, and the page or product where it happens.
What you expected and what you saw, with a screenshot or screen recording.

For storefront issues, turn on debug mode and include its output.

Other contacts

System status - status.goodnative.co shows outages and maintenance.
Billing and refunds - email support. See the Refund policy.
Privacy requests - email support to access, correct or delete your data. See the Privacy policy.
Enterprise plans - email support for a quote. See Plans and billing.

Company details

Entity: Do Harvey Pty Ltd (ABN 52 631 514 442), trading as Good Native
Address: Level 2/696 Bourke St, Melbourne VIC 3000, Australia
Website: goodnative.co