> ## Documentation Index
> Fetch the complete documentation index at: https://help.goodnative.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Mark an order as a pre-order

> Mark an order Bloom missed at checkout as a pre-order from Shopify's order page so Bloom holds fulfilment, tags the order and releases it when stock arrives.

Bloom tags and holds pre-orders at checkout. Orders that skip that path - draft orders, POS, imports, or a theme without the Bloom embed - arrive untagged and unheld. Mark them from the order page in Shopify admin and Bloom treats them like any other pre-order.

## Steps

1. In Shopify admin, open **Orders** and select the order.
2. Click **More actions → Mark as pre-order**.
3. Tick the lines that were sold as pre-orders. Lines Bloom sees as in stock show **In stock** and start unticked.
4. Click **Mark as pre-order**.
5. Check the result, then click **Done**.

The window warns you before you confirm. It flags another hold on the order, ticked lines that aren't on pre-order right now, and a plan allowance you'd go over. It also states whether your [split orders](https://help.goodnative.co/bloom/pre-order/split-orders.md) setting holds the whole order or only the pre-order lines.

## What happens

* **Fulfilment is held.** Bloom places a hold on the fulfilment orders containing the ticked lines. With split orders on, other items can ship now.
* **The order is tagged.** Bloom adds `Pre-order`, either `Pre-order: All items` or `Pre-order: Some items`, and `Pre-order: Marked`. See the [pre-order data reference](https://help.goodnative.co/bloom/pre-order-data.md).
* **Release works as normal.** Bloom checks the order for [release](https://help.goodnative.co/bloom/pre-order/releases.md) like a checkout pre-order. In-stock lines release at the next stock check, before newer pre-orders.
* **It counts once.** The order uses your [plan's pre-order allowance](https://help.goodnative.co/bloom/plans-and-billing.md) once, in the period you mark it, and only when its subtotal is above \$0.
* **The customer isn't emailed.** Bloom doesn't notify the customer. Contact them yourself if they need to know.

> [!NOTE]
>
> If Bloom can't place the hold straight away, the window shows **Marking order as pre-order**. Bloom retries within about 10 minutes, then tags and bills the order once the hold is in place.

## When you can mark an order

The order must meet **all** of these conditions:

* It isn't cancelled
* At least one line still has quantity left to fulfil
* Bloom doesn't already treat it as a pre-order
* Your store has an active Bloom plan
* Bloom has the fulfilment permissions it needs - if not, open Bloom in Shopify admin and approve its updated permissions

Each line must also have a product variant, have inventory tracking on, and have quantity left to fulfil. Lines that fail show the reason: *Nothing left to fulfill*, *No product variant, so Bloom can't track it* or *Inventory isn't tracked, so Bloom can't release it*.

## Related

* [Release orders](https://help.goodnative.co/bloom/pre-order/releases.md) - how held pre-orders are released
* [Split orders](https://help.goodnative.co/bloom/pre-order/split-orders.md) - hold the whole order or only pre-order lines
* [Pre-order data reference](https://help.goodnative.co/bloom/pre-order-data.md) - the `Pre-order: Marked` tag and the rest
* [Plans & billing](https://help.goodnative.co/bloom/plans-and-billing.md) - how orders count toward your allowance


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